AirWave Software Updates

AirWave Firmware

Known Issues and Patch Releases

Transcoder Issues

Video stops playing, pauses intermittently or becomes unclear.
Restarting AirWave temporarily solves issue.
Estimated patch release: 11/10/17

Disconnect Issues

AirWave may become unresponsive, requiring a restart.
Estimated patch release: 11/10/17

Apple TV

Known Issues and Patch Releases

Data Storage

Zip code and available channels are currently stored on and loaded in from Apple TV rather than AirWave.
Estimated patch release: 11/10/17

Auto Restart After Firmware Update

An AirWave restart is required after firmware updates are installed. Currently this is a separate step. Future versions will automatically restart AirWave after the installation has completed.
Estimated patch release: 11/10/17

Settings Reset Prompt After Restart

After AirWave is restarted, user is prompted to reset device settings. Future build will remove this prompt.
User is advised to select “cancel” if a settings reset prompt appears after restart.
Estimated patch release: 11/10/17

Roku

Known Issues and Patch Releases

Guide Refresh

The guide is not currently always shifting time over to the next time slot as the time span shifts into place.
Estimated patch release: 11/6/17

Inconsistent Video Playback

Video performance inconsistent among Roku device variations.
Estimated patch release: 11/1/17

Fire TV

Known Issues and Patch Releases

Crash After Channel Scan

App may crash when switching to the Guide after completing a channel scan.
Estimated patch release: 11/6/17

Restart Button

A “Restart AirWave” option will be added to Mohu TV’s Settings page.
Estimated patch release: 11/3/17

Channel Scan Results Cached

After an AirWave data reset, the channel scan count is showing a cached value.
Estimated patch release: 11/3/17

Contact Uscontrol
  • Phone: 1-855-446-6648
  • Address: 2720 Discovery Drive,
    Raleigh, N.C. 27616